Política de reembolso

Thank you for shopping at GoodJanes.

If you are not entirely satisfied with your purchase, we’re here to help.

Returns/Exchanges

You have 7 calendar days to return the item(s) from the date you received it.

To be eligible for a return, the item(s) must be unused and in the same condition you received it. The product must be in the original packaging, and you will need to have the receipt or proof of purchase. Please email us at Returns@goodjanes.com to complete an exchange.

Refunds

Once we receive your item(s) we will inspect them and immediately notify you on the status of your refund after inspection is complete.

If your refund is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

*Please note we are not responsible for interest charges made by credit card companies while waiting for returns to be refunded*

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive an exchange, GoodJanes will cover the cost of shipping you back the correct item.

Contact Us

If you have any questions on how to return your item or the status of your refund, please contact us at customerservice@goodjanes.com