FAQS
Q: Do I have to have the stand to use the mirror?
A: No! The mirror and stand are separate, but we recommend using them together for the best view when applying your lashes.
Q: How do I use the mirror to apply my lashes?
A: In just three simple steps you’re ready to use your mirror – start by placing the mirror on a flat surface. Then position your head to look straight down into the center of the mirror. Lastly, using only your eyes, look up and down into the side mirrors to see the top and bottom of your lashes.
Q: Are the mirror and the stand sold separately?
A: Yes, the mirror and the stand are sold separately. We recommend buying both for an easier lash application process.
Q: Do you ship internationally?
A: At this time, we do not ship internationally.
Q: How to assemble the mirror?
A: The mirror needs no assembly. To assemble the hands-free stand, you simple put the base on a flat surface, screw in the flexible arm to the base and turn tight. Next screw the magnetic clip to the other side of the flex arm and turn tight. To attach the mirror to the clip simply hold it up to the clip and it will attach by the magnets. To remove the mirror from the stand, simply turn the mirror in one direction to disconnect the magnets.
Q: Does the mirror have magnification?
A: The mirror does not have magnification. When you add magnified mirrors, it alters that perfect angle we have been able to get for you to see your lashes perfectly.
Q: How many times can I wear the lashes?
A: Minks can be uses up to about 35 uses if you properly take care of them. Our silk lashes can be used about 3-5 times.
Q: Are the products cruelty-free?
A: Yes! Our skincare is cruelty Free! We never test on animals.
Q: What is the shipping time?
A: Your order will arrive approximately 7-10 business days from date of purchase (Hawaii, Alaska, Puerto Rico & US Virgin Islands may experience longer transit times). All orders, placed after noon CST will be processed the following business day despite the shipping method. We can only process and ship orders Monday through Friday, excluding holidays. Please allow up to 3 business days for your order to ship out.
Q: What is your return policy?
A: We have a 7 day return policy. Please click here to read our full return/ exchange policy.