FAQS

Q: Are GoodJanes lashes actually cruelty free?

A: Yes! Our real mink lashes are 100% cruelty free, obtained by gently brushing live animals, without harming them. This gentle, meticulous procedure ensures that no animals are harmed during the entire harvesting process, while preserving the quality of the harvested fur. In addition, every single lash is sterilized and sets of false lashes are hand-assembled to ensure quality and durability.

Q: Do GoodJanes lashes come with glue?

A: Unfortunately, we do not offer a glue at this time. We are working on creating a naturally based glue. If you would like to stay up to date on new and upcoming products please sign up for our mailing list!

Q: How many times can you re-use the lashes?

A: With proper care, you can re-use our mink lashes up to 25 times.

Q: How do I properly care for my lashes to make them last longer?

A: It is very important to treat GoodJanes lashes gently to avoid losing individual lashes or damaging the band.. If you like to use mascara, try to apply the mascara to your own lashes prior to applying the false ones to prevent excess product on the mink lashes. When removing the lashes from your lash line, be very gentle and pull in a downward motion starting in one corner of your eye. A gentle eye makeup remover can be used to help this process. Once the strip is removed from your lashes, it is very important to remove any left-over glue from the band. Not doing so can cause a buildup on the lash band and decreases the amount of times you can reuse the lashes. You can then place the clean lashes back into the clear tray to help keep them from being damaged.

Q: How do I cut the lashes to fit my eyes?

A: Remove the lash strip from the tray. Place the strip on your lash line, lining one end to the inner corner of your eye. Note where the excess part of the strip begins to hang over the edge of your lash line is. Gently remove the strip from your lash line and then trim off the excess part of the lash strip with scissors. Line the strip up again to ensure it is to the correct length after it has been trimmed. If the strip lines up, you are now ready to apply the lashes!

Q: Do I have to have the stand to use the mirror?

A: No! The mirror and stand are separate, but we recommend using them together for the best view when applying your lashes.

Q: How do I use the mirror to apply my lashes?

A: In just three simple steps you’re ready to use your mirror – start by placing the mirror on a flat surface. Then position your head to look straight down into the center of the mirror. Lastly, using only your eyes, look up and down into the side mirrors to see the top and bottom of your lashes.

Q: Are the mirror and the stand sold separately?

A: Yes, the mirror and the stand are sold separately. We recommend buying both for an easier lash application process.

Q: Do you ship internationally?

A: At this time, we do not ship internationally.

Q: Are your products all-natural?

A: All of our products are made with naturally derived ingredients! They are vegan, cruelty-free, and contain no sulfates or harsh chemicals so you can wear your lashes guilt free.

Q: How to assemble the mirror?

A: The mirror needs no assembly. To assemble the hands-free stand, you simple put the base on a flat surface, screw in the flexible arm to the base and turn tight. Next screw the magnetic clip to the other side of the flex arm and turn tight. To attach the mirror to the clip simply hold it up to the clip and it will attach by the magnets. To remove the mirror from the stand, simply turn the mirror in one direction to disconnect the magnets.

Q: Does the mirror have magnification?

A: The mirror does not have magnification. When you add magnified mirrors, it alters that perfect angle we have been able to get for you to see your lashes perfectly.

Q: What are the lashes made of?

A: Our Mink lashes are made from 100% cruelty free mink fur that is collected from natural shedding. Our silk lashes are made from a synthetic silk fiber that mimics the feel of real mink fur but is a great vegan friendly option!

Q: Should I buy the mink or the silk lashes?

A: That is up to you and your needs/or wants for your lashes. Our minks are great because they can last up to 35 uses if you properly take care of them. Our silks are a great option if you are looking for a vegan friendly lash or like to change up your style of lash since these have a shorter lifespan compared to the minks.

Q: How many times can I wear the lashes?

A: Minks can be uses up to about 35 uses if you properly take care of them. Our silk lashes can be used about 3-5 times.

Q: Are the products cruelty-free?

A: Yes! All of our lashes and skincare is cruelty Free! We never test on animals.

Q: What is the shipping time?

A: Shipping time will vary depending on where you live but usually will take 3-5 business days once your order has been processed.

Q: What is your return policy?

A: We have a 7 day return policy. Please click here to read our full return/ exchange policy.

Q: Which lash glue should I use with the mink and silk lashes?

A: We currently do not offer a lash glue with our lashes. GoodJanes likes to keep our products as natural as possible, so we are trying to create a natural lash glue that works! But in the meantime, we suggest DUO glue for your lash needs.

Q: How do these lashes feel compared to ones I can buy at the drugstore or beauty store?

A: Our lashes are top quality lashes that are either made from 100% REAL mink fur that is collected by natural shedding and 100% cruelty free or they are made from synthetic silk fibers that mimic the feel of real mink fur but are a great vegan option. All of our lashes are double weaved so they are super strong and meant to last to their absolute fullest!